Storage F.A.Q.

At West Coast Self-Storage locations, our number one priority is keeping your valuables secure. We provide high-tech security measures at all of our facilities, some include 24-hour digital video recording, fingerprint or keypad access at all gates and entry points, perimeter fencing and well-lit hallways and grounds. Specific security features vary from location to location. For more information, contact the facility’s Store Manager today.

Each storage facility has moving carts available for use free of charge. For locations that are U-Haul Neighborhood Dealers, we have appliance hand trucks available to rent as well.

Moving trucks are available for reservation and/or rent at many of our storage locations. For best selection, we recommend calling the facility in advance to reserve the truck you’ll need.

This all depends on the amount of stuff you have. Moving.com has a nice packing calculator to help you figure out how many boxes of each size you’ll need. All of our locations offer packing and moving supplies for sale.

We recommend you call or stop by the location nearest you and talk to our experienced storage experts. Tell them what you’re planning on storing and they can guide you to choosing the storage unit size that makes the most sense for your situation. Below we’ve listed a few of the more common storage unit dimensions and what might fit in them.

A 5 x 5 storage unit is as big as a large closet and can fit things like a dresser, twin mattress, garden tools, several boxes, small filing cabinet, nightstand and other small items.
 

A 5 x 10 storage unit can house a couch, occasional chairs, 10-20 boxes, double mattress set, sporting equipment like golf clubs or skis, and more. This would be a good size for someone needing to store the contents of their studio apartment.
 

A 10 x 10 storage unit can hold the contents of two bedrooms and works well for bigger items like entertainment centers, dining table and chairs, sofa, loveseat, mattress, lawn equipment and 20-30 boxes.

Heated storage is called that because it literally means that the storage unit or facility provides heat to maintain a minimum temperature during the winter months. During the summer months, the unit’s temperature is not regulated, but typically doesn’t range too high due to high amount of insulation we use for our facilities. Climate-controlled storage means that the units are kept with in a temperature range year-round. This is good for storing items that are extremely sensitive to temperature fluctuations.

You can rent a unit in multiple ways. First, you can rent a unit directly from our website. Click on “Select Unit” next to the unit size that fits your needs. In the pop-up box, choose “Move in.” Complete your rental info and make a payment. E-sign your lease agreement on any device, and move-in during office or access hours.

You can also rent via phone. You can pay your first month’s rent with a credit card and we’ll email you the necessary paperwork to get started. Just bring in the signed documents and we can finish the process getting you into your storage unit quickly.

Lastly, you’re always welcome to stop into our office. We can give you a tour of the facility and you can see the unit you want to rent. Then we’ll help you complete the paperwork and give you access to your storage unit!

You can designate access to additional family members or friends. You may choose to give a separate key and code to have access to the storage unit just as you do.

We can help you with that. Just stop by the storage facility office, show a valid form of ID and our store manager will be glad to assist you.

Most storage companies including ours require that you have insurance when you rent a storage unit from us. You can purchase insurance from our carrier, Bader. They offer excellent coverage with rates starting as low as $13. You can also use your own insurance if your policy covers storage unit rentals. Just provide us with a copy of your policy’s declaration page.